Testimonials / Case Studies

From Disaster to Recovery

View Our Testimonials and Case Studies

Customer Satisfaction: Our Primary Concern

These are just some of the kind words our customers have had following their dealings with Total Restoration, Inc.

We are completely satisfied with all of the work and the manner in which it was done.

Edward P. Henry, Deputy Director, Museum of the City of New York

Gentlemen, the fire and resulting damage at the Museum of the City of New York caused problems and concerns for us. I would like to commend you and your crew for the quality, speed, sensitivity, and confidence you provided. All cleaning, painting, and restoration was of the highest quality. We are completely satisfied with all of the work and the manner in which it was done.

Thank you for your effectiveness and the professionalism of your work.

The professionalism of the men and the quality of their workmanship are to be highly commended.

Sr. Kathleen P. Murphy, St. Ignatius Loyola Convent

Gentlemen, I am writing to acknowledge and to praise the fine work done by Total Restoration, Inc. The professionalism of the men and the quality of their workmanship are to be highly commended. Thank you for your assistance in facilitating this restoration.

Your employees did a magnificent job in cleaning the entire house.

Carl Erickson

Gentlemen, I would like to express my appreciation for a job well done at my home after a fire. Your employees did a magnificent job in cleaning the entire house and removing that terrible smell that lingers after a fire. Thank you for your efficiency and professionalism.

They showed up at my door, ready to help within hours of the fire.

Izabela J.

Great service. They showed up at my door, ready to help within hours of the fire. Chris explained everything to me and was accessible via email the entire time I was displaced from my home. I hope no one ever has to use this service but if you find yourself in a situation that requires a company to move all your belongs out, this place is top notch.

The affected homeowners were appreciative of the prompt but thorough service they received.

B. Piece

During the entire mold remediation process, I received constant updates on what was going on and the affected homeowners were appreciative of the prompt but thorough service they received… The homeowners of those properties were very happy with the quality workmanship. A huge weight was lifted off my plate knowing that Total Restoration could handle the mold remediation and interior repairs.

Words cannot describe how thankful I am for all your company has done for us!

T. Blake

I am very impressed with the communication and efforts the company has provided me throughout my loss and to get me back in my house as soon as possible. Total Restoration has definitely gone above and beyond and I am very pleased with the work that has been done to my house and the company as a whole has been very compassionate, concerning and cares about their customers. Words cannot describe how thankful I am for all your company has done for us!

B. Cross

Thank you for taking care of us. We appreciate your professionalism and service!

C. Edwards

Thank you for doing such a great job. My family and I appreciate the hard work and dedication you gave to fixing the house! It looks great… better than new!

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